Refund Policy

Return / Refund Info

We offer a money back or a replacement guarantee on all purchases. Simply return the purchased item within 30 days(after the item received) for a full refund.  Customer Satisfaction is always our number one priority. We will refund the money paid or replace the item if not completely happy with your purchase. However, we will not refund the return postages.
 
Steps for requesting a Refund/Replacement:
  • Email icostumerservice.ph@gmail.com for a RMA number.
  • Include the item in original condition
  • Insure the package and have a tracking number for it

*   No returns or Refunds will be granted without a RMA number

 
Important Notice
Although we provide 100% hassle free return policy, we surely appreciate if you can make all your questions and concerns clear before placing your order.
Please contact our customer service first to obtain the return address, our service email: icostumerservice.ph@gmail.com  
We will not be responsible if the returned package gets lost during the shipment, original post office receipt must be kept to make the claim.